PAYMENT POLICY

Accepted Payment Methods

At Studio Loreni, we aim to offer a reliable and comfortable checkout experience. Customers can complete their purchases using the following secure payment options:

Apple Pay
A convenient digital wallet solution for Apple users, allowing fast checkout while keeping payment information private and protected.

Google Pay
An efficient payment method available on supported devices and browsers, combining speed with strong security controls.

Visa
A globally recognized credit card network offering dependable and protected online transactions.

Mastercard
An international payment system providing advanced security measures and worldwide acceptance.

Maestro
A widely used debit card solution that supports secure and direct payments.

American Express
A premium payment option known for enhanced customer protection and broad international coverage.

All transactions are handled using secure payment technology to ensure customer confidence and safety.

Payment Terms

Immediate Payment
Every order placed with Studio Loreni requires full payment at the moment of checkout. Processing of any order begins only after successful payment confirmation.

Currency
All purchases are completed in GBP. Customers are responsible for any currency conversion costs or international transaction fees charged by their financial institution.

Taxes and Additional Charges
All required taxes and charges are included in the price. Studio Loreni does not control or cover any additional costs applied by external payment providers or banks.

Security & Fraud Prevention

Data Protection
We employ modern security systems and encrypted connections to protect all sensitive payment information during transactions.

Verification Procedures
In some cases, additional validation steps may be requested to confirm the legitimacy of a transaction and reduce the risk of fraud.

Fraud Monitoring
Orders that appear unusual or suspicious may be temporarily delayed, canceled, or reviewed. Customers will be informed promptly if further action is required.

Refunds & Chargebacks

Refund Handling
When a refund is approved, it will be returned using the original method of payment. Processing times typically take 5 business days, depending on the payment provider.

Dispute Resolution
If you have concerns regarding a charge, we encourage you to contact Studio Loreni directly so we can investigate and resolve the issue efficiently. Initiating unwarranted chargebacks may result in account limitations under our Terms of Service.